FACT LABS was established in 1999 by Mr Kay Devchand, a thought leader in the Food, Beverage, Cosmetics and Allied Industries. With over 25 years of experience working in leading research and development facilities, it inspired him to become an independent supplier of these services to those industries.
FACT LABS has grown over two decades to become a household name. The laboratories were accredited by SANAS to the ISO 17025 Quality Standard. A competent team of Microbiologists, Chemists, Auditors and R&D personnel has been built to provide a reliable service to our clients based on Science and Technology. Mr Devchand continues to teach and inspire the team towards service excellence.
To be the preferred comprehensive centre of excellence in the application of food science and technology for the Food, Beverage and Cosmetic industries in the areas of testing, research, sensory evaluation and training. We aim to achieve a high quality services at low costs resulting in a greater customer satisfaction.
- Morals: To earn a livelihood that is pleasing to God
- Integrity: To be honest , trustworthy, loyal and to be transparent in our business dealings
- Accountability: To fulfil the rights of the people that we interact with whilst conducting business. (Be it our Customers, Business Partners or Employees).
- Commitment: To strive for excellence and give our best in everything we do and be fully dedicated to any given task
- Respect: To give due respect to other aspects of life that we may encounter, besides business during our daily activities and treat all people with equality and honour
- Confidentiality: We will maintain discretion and privacy at all times
- Passion: 100% involvement
- Sincerity: We give our sincere effort in any work we do./ We will guarantee sincerity in all our business transactions. / We guarantee to do our part in a sincere manner.
- To help fulfil the goals and objectives of our employees whilst fulfilling the objective of the company
- To maintain a quality service by adhering to international testing standards thereby achieving a superior customer satisfaction
- We strive to be the most cost effective laboratory whilst providing the high quality services under one roof
- We aspire to provide all associated Food and Cosmetics services under one roof
- To inspire and educate employees and customer on aspects of the Food and Cosmetic Sciences
- To be committed to the upliftment of people within and outside the organisation
- To maintain a harmonious environment within the company and to extend this environment to our suppliers and customers
- To passionately serve our customers and thereby help fulfil their hopes and dreams